FAQ's

Frequently Asked Questions and answers....

 

Q: How long does it take to receive my order?

A: As of August 2021 we are 20-30 days on production of our lights

 

Q:  What kid of plug / wiring does your light come with?

A:  Standard is an 8 foot grounded plug.  There are options for longer cords in the product configuration.

 

Q:  Are your lights dimmable?

A:  Yes and no.  If you plug them into a regular 110v dimmer switch it will fry the panels and void the warranty.  If you would like to have your electrician make them dimmable it can be done with a separate 0-10v dimmer line.  We do not offer advice to individuals who wish to do this so please hire a qualified individual to do so.

 

Q:  How high above the table should I hang the light?

A:  At least 48 inches (or 6'6" off the floor) so nobody hits their head on it.

 

Q:  What is the warranty on your lights?

A:  5 year unlimited warranty, and the panels SHOULD last for 20 years or more.  Replacement panels are available.